Privacy Policy

At Indiana Pharmacy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By accessing our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information to provide you with high-quality pharmacy services. The types of information we may collect include:

• Personal Identification Information: Name, address, phone number, email address, date of birth.

• Health Information: Prescription details, medical history, allergies, health conditions, and other information related to your medication.

• Payment Information: Credit/debit card details, billing address, and payment history.

• Usage Data: Information on how you interact with our website and services.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide pharmacy services, including filling prescriptions and delivering medications.

• To communicate with you about your prescriptions, health updates, and pharmacy services.

• To process payments and manage billing.

• To comply with legal and regulatory requirements, including medication safety and healthcare laws.

• To improve our services and ensure a better customer experience.

3. How We Protect Your Information

We take the security of your personal information seriously and implement physical, technical, and administrative measures to protect it from unauthorized access, disclosure, alteration, or destruction.

• Data encryption during transmission and storage.

• Regular audits and monitoring to detect any vulnerabilities.

• Restricting access to your information to authorized personnel only.

4. Sharing Your Information

We may share your information in the following situations:

• With Healthcare Providers: For purposes related to your prescriptions and healthcare needs, we may share your information with your healthcare providers, such as doctors or specialists.

• With Third-Party Service Providers: We may engage trusted third parties to perform services on our behalf (e.g., payment processing, email communication, SMS), and they are required to maintain the confidentiality of your information.

• As Required by Law: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests, including to protect against fraud or to comply with healthcare regulations.

5. SMS Terms & Conditions

SMS Consent & Communication : Your phone number and SMS consent will never be shared or sold to any third party or affiliates for marketing purposes.

• Types of SMS Communications: We will inform you regarding your medication refills, if they are ready for pick-up or if we are sending them out for delivery.

• Standard Messaging Disclosures: In our messages we include "Message and data rates may apply. You can opt-out at any time by texting 'STOP.' For assistance, text 'HELP' or visit our [https://www.rxindiana.com/privacy]

  5. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you and request corrections if necessary.

• Opt out of receiving marketing communications at any time.

• Request that we delete your personal information, subject to certain legal exceptions.

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

Our website may use cookies or other tracking technologies to enhance your experience. These technologies collect information about how you interact with our website to improve functionality and personalize content. You can manage cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.